Back

3rd ANNUAL CONFERENCE OF THE SOUTH AFRICAN INSTITUTE OF HEALTH CARE MANAGERS (SAIHCM)

VENUE:

DATE: 04- 05 October 2007

CONFERENCE THEME : “Leading Together: Adapt, Adopt & Apply”

CONTENT PAGE
Conference Host 3
Conference Sponsors 3
Conference Programme Committee 3
Message from the Conference Chairperson 4
Conference Tracks 5
Conference Focus & Impact 5
Delegation Information 6
Refreshment Breaks 7
Programme Outline 8

Conference Programme

  • Thursday: 04 October 2007
8
  • Friday: 05 October 2007
9
Exhibitors 10
Map of Venue 14
Acknowledgements 15

CONTACT:
Heather Fitzgerald
Tel: 012 460 6158
Fax: 012 460 3555
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

POSTAL ADDRESS:
P O Box 74789,
Lynnwood Ridge
Pretoria
0040
South Africa

Partnership for the Delivery of Primary Health Care including
HIV and AIDS Programme

Contact Person: Ms Tilly Ernest
Tel: 012 312 3117
Fax: 012 312 0606
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

CONFERENCE PROGRAMME COMMITTEE

Conference Chairperson
Prof. Julia Mekwa

Mrs. I Asia Committee Chairperson
Prof. SJH Hendricks SAMDI
Mr. S Pillay Gauteng DoH
Prof. S Naidoo WITS
Mr. BJA Asia National DoH
Dr. T Balfour-Kaipa DBSA
Mrs. K Dennill FPD
Dr. E Kenoshi Gauteng DoH
Mrs. L Wolvaardt Uni.Pretoria
Dr. E Castleman FPD
Mrs. M Navenghani Uni.Limpopo
Dr. N Nkhwashu FPD

MESSAGE FROM THE CHIEF EXECUTIVE OFFICER

The theme of the 3rd Annual Conference, Leading together: Adopt, Adapt & Apply, will address critical issues in health management and leadership.

Health Care Leaders in the 21st Century need to be adept at managing people of different cultures. Leaders should be able to shape culture, draw on the strengths that different cultures have to offer and align it with the direction the organization is taking. Culture is complex and multifaceted. How do we lead under extreme diversity? How does Affirmative Action policy and Employment Equity legislation impact on service delivery?

At this conference participants will gain insight in the concept of culture and ethical issues and its impact on healthcare management and leadership. The impact of culture on heath care leadership, values, communication in organizations, expectations and performance will be explored. The importance of cultural sensitivity in health care leadership will be demonstrated to assist participants in developing strategies to effectively manage employees from different cultures.

In order for men and women to participate equally in decision-making, it is important for women to access leadership positions in health care and to build the capacity of those already appointed to act as key players in gender mainstreaming. This conference provides an opportunity to women in leadership to share successes, challenges and opportunities and to network with peers within the industry. The focus is on outcomes that make positive impacts by women in leadership on the culture of the health industry. Does women’s leadership mean gender sensitive leadership?

The conference will further explore the links between training and development interventions to the achievement of organizational objectives. The focus will be on key management development programmes, the need to re-design programmes and on facilitating change and impact in the workplace.

The health care sector needs not just courageous leaders; they also need to be qualified and skilled. Organizations that send managers on management or leadership development programmes want to know whether they are making a smart investment. What is the role of education in creating health care leaders?

Delegates will explore organizational needs in terms of capacity building for gender mainstreaming to facilitate the development of a critical mass of women in leadership who can effect change in their organizations.

The development of leadership is a key element in the successful management of the health sector. However, little evidence, if any, is available on the relationship between management or leadership development programmes and organizational performance.

The intended impact of the Conference is aimed at getting feedback on evidence and considering new ideas and different ways of capacitating health care managers to ensure excellence and satisfactory return on investment. The conference will build on the success of the 1st and 2nd annual conferences.

I trust that you will have an enjoyable and rewarding conference experience.

CONFERENCE TRACKS

TRACK 1: Cross-cultural leadership
This track aims to demonstrate the importance of cultural sensitivity in health care management to assist participants in developing strategies to effectively manage employees from different cultures.

The workshop “Diversity management” will provide participants with insights for the design, implementation and success of diversity initiatives through a review of best evidence practices. The workshop will be facilitated through an interactive approach and participants will get an opportunity to share their experiences on the management of diversity in South Africa.

This track will include presentations as well as a workshop. The objectives are:

  1. to explore the impact of culture on health care leadership, values, communication in organizations, expectations and performance;
  2. to assist participants in developing strategies to effectively manage employees from different cultures;
  3. to explore the mindset of organizations; the climate of organizations; and the different perspectives employees bring to an organization due to race, abilities, culture, religion and other differences.
  4. to assess and make recommendations in respect of cross-cultural leadership and relevant policy reviews.

TRACK 2: Women in Leadership
This track aims to explore organizational needs in terms of capacity building for gender mainstreaming to facilitate the development of critical mass of women in leadership who can effect change in their organizations.

This track will include presentations and will be addressed in the expert panel discussion. The objectives are:

  1. to provide an opportunity for women in leadership to share successes, challenges and opportunities with peers
  2. to network with peers in the industry;
  3. to explore gender indifferences in leadership;
  4. identify criteria for a competent / visionary leader; and
  5. make recommendations in respect of women in leadership.

TRACK 3: Human capital investment & performance management
This track aims to explore links between training and development interventions to the achievement of organizational objectives. The focus will be on key management development programmes, the need to re-design programmes and on facilitating change and impact in the work place.

The workshop “Non-profit corporate governance” will address the major trends and challenges facing governance in the non-profit sector. This will provide the framework for a hands-on session that will provide participants with the opportunity to use some key tools and apply these key concepts in the field.

This track will include presentations and a workshop. The objectives are:

  1. to explore organizational needs in terms of capacity building for health care managers;
  2. to get feedback on evidence and considering new ideas and different ways of capacitating health care managers to ensure excellence and satisfactory return on investment;
  3. to acknowledge the importance of corporate governance and value-based leadership; and
  4. to make recommendations to ensure return on investment and effectiveness in service delivery.

TRACK 4: Critical issues in health management and leadership
EXPERT PANEL DISCUSSION
This session aims to debate critical issues in health management and leadership. The panel brings together perspectives from public-, private health sectors, academics and NGO’s to judge the years of investment, promise and controversy in health care management and leadership.

The development of leadership is a key element in the successful management of the health sector. However, we see little evidence of impact, if any, is available on the relationship between management or leadership development and organizational performance.

CONFERENCE FOCUS & IMPACT

FOCUS
Through the facilitation of appropriate professional development, training, education and research, the SAIHCM will provide the foundations for the development of a cadre of health care professionals to shape acceptable standards for health care for the country.

IMPACT
The Conference is aimed at feedback on impact and considering new ideas and different ways of capacitating health care managers to ensure excellence and satisfactory return on investment.

CONTACT:
Heather Fitzgerald
Tel: 012 460 6158
Fax: 012 460 3555
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

PHYSICAL ADDRESS:
Block D Momentum Building
1109 Duncan Street
Brooklyn
0181

POSTAL ADDRESS:
P O Box 74789,
Lynnwood Ridge
Pretoria
0040
South Africa

EXHIBITIONS & SPONSOR CO-ORDINATOR
Mr. Marcus Wolvaardt

Tel: 012 460 4852
Fax: 012 460 2658
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

DELEGATION INFORMATION
CONFERENCE LANGUAGE
The official conference language of the 3rd Annual Conference is English.

COMMUNICATION FACILITIES
Delegates are encouraged to use telephones in the hotel rooms or public phones in conference centre as no telecommunication service is provided by the SAIHCM.

The Kopanong Hotel & Conference Centre Business Unit has telephone, fax and photocopying services, which are at the disposal of delegates’ at own cost.

Tariffs:
Fax: R5.00 per page
Telephone call: R1.80 per minute
Mobile call: R5.67 per minute
Photocopying: 90c per page

HELP DESK
The help desk service is rendered from the Registration Area in the Kopanong Hotel & Conference Centre on 04 and 05 October 2007 during conference hours. Ask for Heather.

LIABILITY
The SAIHCM, contractors and suppliers do not accept liability for personal injuries, loss or damage to property belonging to delegates during or as a result of the conference.

LOST AND FOUND

Lost property should be reported to Heather at the Registration / Help Desk. Every effort will be made to retrieve lost items.

MEAL ARRANGEMENTS

Tea, coffee and refreshments will be served in the foyer area in front of Cycads A,B,C,D. Lunch will be served in the Moshate Restaurant.

SECURITY

Delegates and exhibitors are advised to secure valuables. The SAIHCM will not be held responsible for lost or misplaced items.

SMOKING POLICY
Smoking is prohibited in the Kopanong Conference Centre and only permitted in the Bar Area and outside on the terrace.

AIRPORT TRANSFERS
Shuttle service, which is at the disposal of delegates’ at own cost, can be arranged with the Transport Manager, Onias, at Kopanong Hotel & Conference Centre reception or call Cell: 083 308 8673.

Flight details are required in order to collect delegates at Oliver Tambo International Airport, outside Terminal 2 in the Shuttle Bus parking area.
Return shuttle leaves every hour on the hour from reception between 07:00 – 19:00.

Please book return shuttle 8 hours in advance.
ACCOMMODATION

For bookings please call:
Natasha / Heather
Tel: 012 654 6213 / 083 3008267
Fax: 012 654 8448 / 086 684 0581
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

SPEAKER ASSISTANCE
After registration, please report to Mr. Albert Ramukumba (Speaker co-ordinator) at Registration / Help Desk. A laptop will be available for minor adjustments to presentations. Please submit your presentation on flash disk to Mr. Ramukumba after registration.

ACCREDITATION
Please sign the CPD Register for both days on registration. The Register will be available at the Help Desk.

CONFERENCE ATTIRE
The dress code for the SAIHCM 3rd Annual Conference is business dress. We recommend that you bring a light jacket for fluctuating temperatures.

PARKING
Parking is available at the Kopanong Hotel & Conference Centre.

REFRESHMENT BREAKS

Thursday, 04 October 2007

08:00 - 08:40
Before / During Registration

10:40 - 11:00
Mid Morning Break

13:15 - 14:15
Lunch Break

Friday, 05 October 2007

08:00 - 08:30
Before / During Registration

11:00 – 11:30
Mid Morning Break

14:00 – 15:00
Lunch Break

PROGRAMME OUTLINE

Day One – Thursday – 04 October 2007

Time

Activity

REGISTRATION – CYCAD FOYER

08:00 – 08:40

Registration of Delegates

PLENARY SESSION – CYCAD A,B,C

08:40 – 10:40

Session Chair: Mekwa, JULIA (pROF)
Program Chairperson
(South African Institute of Health Care Managers – SAIHCM)

08:40 – 08:50

WELCOME AND INTRODUCTION
Mekwa, Julia (Prof)
Program Chairperson
(South African Institute of Health Care Managers - SAIHCM)

08:50 – 09:20

OPENING ADDRESS
Abdulai, David (Dr)
Executive Director
(Graduate School of Business Leadership - UNISA)

09:20 –09:50

KEYNOTE ADDRESS
Nkomo, Stella (Prof)
Programme Director
(Graduate School of Business Leadership – UNISA)

09:50 – 10:20
TRACK 2

gender indifferences in leadership
Dudley, Lillian (Dr)
Chief Executive Officer
(Health Systems Trust)

10:20 – 10:30

BRIEF OVERVIEW OF the EU PARTNERSHIP FOR THE DELIVERY OF PHC INCLUDING HIV AND AIDS
Netshipale, Peter (Mr)
National Programme Manager

10:30 – 10:40

SUMMARY: Mekwa, Julia (pROF)
Program Chairperson
(South African Institute of Health Care Managers – SAIHCM)

10:40 – 11:00

Morning Break
Tea/Coffee, Exhibition

SESSION 2 –CYCAD A,B,C

11:00 – 13:15
TRACK 1 / 2

Session Chair: BALFOUR-KAIPA, THUTHULA (dr)
Health Analyst
(Development Bank of South Africa)

11:00 – 11:30
TRACK 1

Ethical leadership in organisationS: What does it require?
Landman, Willem (Prof)
Chief Executive Officer
(Ethics Institute of South African)

11:30 – 12:00
TRACK 3

today’s curriculum meeting the needs of tomorrow’s health care leaders
Wolvaardt, Gustaaf (Dr)
Executive Director
(Foundation for Professional Development)

12:00 – 12:30
TRACK 2

THE LEADERSHIP ROLE OF WOMEN IN HEALTH CARE
King, Laetitia (Prof)
Chief Academic Officer & Associate Dean (Aga Khan University, East Africa)

12:30 – 13:00
TRACK 1

TRENDS IN EMPLOYMENT EQUITY & AFFIRMATIVE ACTION: POSSIBLE IMPLICATIONS FOR THE HEALTH CARE SECTOR
Klinck, Elsabe (Adv)
Health Project Manager
(Innovative Medicine SA)

13:00 – 13:15

Summary: THUTHULA BALFOUR-KAIPA (Dr)
Health Analyst
(Development Bank of South Africa)

PARALLEL SESSION – CYCAD D

11:00 – 16:00
WORKSHOP 1

Session Chair: nKHWASHU, NKHENSANI (dr)
Manager Positive Life Project
(Foundation for Professional Development)

11:00 – 13:15
WORKSHOP 1


DIVERSITY MANAGEMENT
Castleman, Elmie (Dr)
Head Academic Programme Development
(Foundation for Professional Development)

13:15 – 14:15

Lunch Break

SESSIONS 3 – CYCAD A,B,C

14:15 – 16:00
TRACK 3

Session Chair: dennill, KATHY (mrs)
Manager Nurse Leadership
(Foundation for Professional Development)

14:15 – 14:45
TRACK 3

management skills shortage: a fatal constrAint to service delivery
Van Zyl, Helena (Prof)
Director
(University of Free State Business School)

14:45 – 15:15
TRACK 3

performance management
Blunden, Carolyn (Ms)
Director Human Resources SA
(Netcare)

15:15 – 15:45
TRACK 3

Building a business case for knowledge management
Mbananga, Nolwazi (Dr)
Director Informatics & Knowledge Management
(Medical Research Council)

15:45 – 16:00
TRACK 3

Summary: dennill, kathy (mrs)
Manager Nurse Leadership
(Foundation for Professional Development)

PARALLEL SESSION – CYCAD D

14:15 – 15:45
WORKSHOP 1
(Cont)

DIVERSITY MANAGEMENT
Castleman, Elmie (Dr)
Head Academic Programme Development
(Foundation for Professional Development)

15:45 – 16:00

Summary: nKHWASHU, NKHENSANI (dr)
Manager Positive Life Project
(Foundation for Professional Development)

PROGRAMME OUTLINE

Day Two – Friday – 05 October 2007

Time

Activity

REGISTRATION – CYCAD A,B,C FOYER

08:00 – 08:30

Registration of Delegates

08:30 – 11:00
TRACK 3

Session Chair: Hendricks, Stephen (prof)
Deputy Director General (SAMDI)

PLENARY SESSIONS – CYCAD A,B,C

08:30 – 09:15

Reflecting on Day 1, Setting the tone for Day 2
Hendricks, Stephen (Prof)
Deputy Director-General
(SAMDI)

Summary: Track 1 / 2
Balfour-Kaipa, Thuthula (Dr)
Health Analyst
(Development Bank of SA)

Summary: Track 3
Dennill, Kathy (Mrs)
Manager Nurse Leadership
(Foundation for Professional Development)

Summary: Workshop 1
Nhkawashu, Nkhensani (Dr)
Head Positive Life Project
(Foundation for Professional Development)

09:15 – 09:45

individualism vs collectivism in health care management
Buch, Eric (Prof)
Health Policy & Management
(University of Pretoria)

09:45 – 10:15

Executive coaching & mentoring
Carpenter, Bryan (Mr)
Technical Adviser Workforce Planning
(Lesotho Ministry of Health)

10:15 – 10:45

Corporate wellness & performance management
Zambelis, Irene (Mrs)
Chief Executive Officer
(Institute of Health Risk Managers)

10:45 – 11:00

Summary: HENDRICKS, STEPHEN (PROF)
Deputy Director General
(SAMDI)

11:00 - 11:30

Morning Break
Tea/Coffee, Exhibition and Poster Viewing

11: 30 – 13:30
TRACK 3

Session Chair: ASIA, bennett (MR)
Acting Chief Director PHC, Districts & Development
(National Department of Health)




SESSION 5 – CYCAD A,B,C

PANEL DISCUSSION

competency assessment
Clark, Collette (Mrs)
Deputy Director-General
(Department of Public Service & Administration)

human capital investment
Naidoo, Shan (Prof)
School of Public Health
(WITS)

the shortage of management and planning skills
Van Zyl, Nic (Dr)
Head of Clinical Services
(Universitas Hospital)

Performance management and motivation of staff
Joseph, Dawn (Ms)
Director Human Resources
(Gauteng Department of Health )

Should health care managers be health professionals
Broekmann, Reg (Dr)
Health Management Programme
(Regenesys)

performance management& productivity in healthcare systems
Bonsall, Keith (Mr)
Health Consultant

13:15 – 13:30

Summary: ASIA, BENNETT (Mr)
Acting Chief Director PHC, Districts & Development
(National Department of Health)

PARALLEL SESSION – CYCAD D

11:30-13:20
TRACK1

Session chair: RAVHENGANI MAGGIE (MS)
Lecturer
(University of Limpopo)

11:30 – 13:15
WORKSHOP 2

Non-profit corporate governance
Wolvaardt, Liz (Mrs.)
Lecturer
(University of Pretoria)

13:15 – 13:20

Summary: RAVHENGANI MAGGIE (ms)
Lecturer
(University of Limpopo)

CLOSING OF CONFERENCE – CYCAD A,B,C

13:30 – 13:45

The Way Forward
Pillay, Sagie (Mr)
Chief Executive Officer
(Johannesburg Hospital)

13:45 – 14:00

Vote of Thanks and Closing Remarks
Mekwa, Julia (Prof)
Chairperson
(South African Institute of Health Care Management)

14:00 – 15:00

Lunch Break

AGM – CYCAD A,B

15:00 – 16:00

ANNUAL GENERAL MEETING

EXHIBITORS
Stand 1:
Department of Health EU
Private Bag x828
Pretoria
0001
PDPHC Programme

Contact Person: Ms Tilly Ernest
Tel: 012 312 3117
Fax: 012 312 0606
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Partnership for the Delivery of Primary Health Care including HIV and
AIDS Programme


EUROPEAN UNION DEPARTMENT OF HEALTH


The Programme for the Delivery of Primary Health Care including HIV and AIDS (PDPHC) Programme’s overall objective is to provide accessible, affordable and effective Primary Health Care (PHC) Services including HIV and AIDS.

The purpose is to establish partnerships between Government and Non-Profit Organizations (NGO’s, CBO’s) etc. for the delivery of Primary Health Care and HIV and AIDS. This is going to be achieved through 3 result areas e.g. integrated District Health System, capacity building in NPO’s and capacity building in Government departments.

Stand 2:

School of Management

University of the Free StateBLOEMFONTEIN

9300

Contact Person: Prof Helena van Zyl
Director: School of Management

Tel: +27 51 401 2874
Fax: +27 51 444 6744
This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Vision
To be an excellent, equitable and innovative university.

Mission
The pursuit of scholarship as embodied in the creation, integration, application and transmission of knowledge by promoting the following within the ambit of financial sustainability:

  • An academic culture
  • Critical scientific reflection
  • Relevant scientific education
  • Pure and applied research
  • Community service
  • Development of the total student as part of its academic culture

Values

  • Academic freedom and autonomy
  • Excellence
  • Fairness
  • Service
  • Integrity

Stand 3:
HPCSA
P O Box 205
Pretoria
0001

Contact Person: Mr G van Zyl

Tel: +27 12 338 9481
Fax: +27 12 324 5726
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
The Health Professions Council of South Africa (HPCSA) is a statutory body, established in terms of the Health Professions Act no. 56 of 1974 with a mandate to protect the public, all consumers of health care services, and to provide guidance on educational, professional and ethical issues to our practitioners.
We constantly strive towards achieving our vision - “Quality health care standards for all”, by enhancing the quality and developing strategic policy frameworks for the effective co-ordination and guidance of our twelve professional boards in:

  • Setting health care standards for training and discipline in the professions registered with Council;
  • Ensuring ongoing professional competence; and
  • Fostering compliance with those standards.

The HPCSA has three distinct sections:

  • The Council which plays an over-arching and co-ordinating function for the regulation and formulation of policy governing the professions registered with the HPCSA.
  • The 12 Professional Boards responsible for formulating Board specific standards and policies.
  • The Administration office responsible for the administration of the professions and execution of policies formulated by Council.

CoAA5 1615c paintStand 4:
SAMDI
Private Bag X759
Pretoria
0001

Contact Person: Mr. David Sadiki
Tel: 012 314 7002
Fax: 012 314 7505
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

SAMDI is the most important statutory body providing for Public Sector training and education.

SAMDI has evolved from a modest government-training institute, into a centre of excellence capable of preparing the South African Public Sector to meet the challenges of a developmental nation rapidly moving towards a developed nation status by the year 2020.
SAMDI is committed to delivering relevant, responsive and high quality training services to its public service clients based on adult learning principles.



Stand 5:
Regenesys
Private Bag x29
Gallo Manor
2052

Contact Person: Dr. Reg Broekmann

Tel: 011 603 0300
Fax: 011 603 0301
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

The purpose of Regenesys School of Public Management is to assist individuals and organizations within the public and development sector to achieve their personal and organizational goals by enhancing their management and leadership potential.
As a private higher education institution, majority owned by previously disadvantaged individuals, we are a living example of the new, transformed and successful South Africa. Regenesys is proud and dedicated to serving the public and development sector and the country as a whole.

Regenesys: develops life-long relations with its learners and stakeholders by continuously exceeding their expectations; conducts in-house customized programmes to suit the specific needs of organizations; offers after course support, free of charge; offers on-site learner support and mentoring service; and is an agile and learner centered institution.

The raison d’etre of Regenesys Business School is to assist individuals and organizations within the business sector to achieve their goals by awakening and enhancing their leadership potential. The key differentiator that sets Regenesys Business School apart is our holistic approach to management and leadership. We equip individuals, to become leaders that possess the complete skill set that being a 21st century leader demands.



Stand 6:
Southern African HIV Clinicians Society
Suite 333
Postnet Killarney
Private Bag x2600
Houghton
2041

Ms Sam Klusener

Tel: 011 663 6300
Fax: 011 643 6253
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Vision
To promote cost-effective standard of care for all HIV/AIDS-infected persons in southern Africa.

Structure
Run by an elected president and executive committee. Initially a Section 21 organization, the Society is now a Public Benefit Organization.

The largest of South African Medical Association’s Special Interest Groups, the Society has .13 500 members.
Membership
Full membership: general practitioners and medical specialists.
Associate Members: other health care workers (full services but cannot vote for office-bearers).

History
A high level of development and delivery over eight years.

Stand 7
Foundation for Professional Development
P O Box 74789
Lynnwood Ridge
0040

Mrs Shamilla Akoo

Tel: 011 328 1300
Fax: 011 328 1301
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Aim
The Placement Project is a dedicated, non-profit recruitment agency geared to restore the balance of human resources in the public health sector. In promoting a “brain exchange”, the project offsets the effects of the “brain drain” and the mal-distribution of health care professionals. The Placement Project minimizes frustrations, circumvents the application’s stumbling blocks and, thereby, expedites the entire application process.

The Placement Project:

  • Facilitates and supports the recruitment, registration, placement, and retention of foreign and South African health care professionals in the SA public health care sector; and
  • Creates a conduit for qualified South African health care professionals currently employed in the private sector to provide services to the public sector on a voluntary or contractual basis

MAP OF VENUE
EXHIBITIONS: CYCAD E, F, G

ACKNOWLEDGEMENTS

CONFERENCE HOST: VENUE:

saihcm logo
Kopanhong Logo

DISCLAIMERS
LIABILITY
The SAIHCM or any of their contracted service providers will not be responsible for the safety of articles of any kind brought into the conference facilities by delegates. The delegates shall indemnify and hold the SAIHCM and their service providers not liable in respect of all costs, claims, demands and expenses as a result of any act or default of the SAIHCM or a person representing the company, their contractors or guests. In addition, the delegates shall take all necessary precautions to prevent any loss or damage to their property with special regard to cell phones, handbags and computing equipment.

CODE OF CONDUCT
The conference acknowledges the freedom of expression of speakers, delegates, sponsors and exhibitors. It does, however, subscribe to the widely held principles associated with exercising such freedom of expression, i.e. that such expression may not lead to any harm or prejudice to any person or damage to property, including the disruption of the conference or any activity associated with it.

SPEAKERS
Views and opinions of individuals published in any conference documentation or speaker comments before, during or after
the event are in no way binding on the SAIHCM